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Internet access service

Service Area

The service area covers the major commercial areas of Beijing and high-end office buildings in the city, such as the Internet access services of the National Cotton Cultural and Creative Industrial Park, Fuhua Building, Tongniu International Building and other buildings.

service advantage

Internet resources

At the same time, China Unicom, China Telecom, China Mobile and Education Network have multi-line backbone network access, using fiber-optic peer-to-peer interconnection and line redundancy configuration. 30G bandwidth, using BGP connection, perfectly solves telecommunications, China Netcom and foreign interoperability issues.

All the networks adopt international standards. The backbone equipment adopts Cisco ASR series. The double-layer redundant configuration and N + 1 equipment backup have no single point of failure. The equipment uses Gigabit exclusive optical fiber interconnection.

cyber security

Gigabit hardware firewall and IDS intrusion detection system

  • Anti-DDOS Hacking Function
  • Intrusion detection function
  • Vulnerability detection
  • Apply the ARP and DDOS attack early warning system independently developed by Tongniu Information to effectively respond to network attacks

monitoring Center

Tongniu Information and Data Center's NOC network monitoring center can provide customers with 7 * 24 continuous monitoring. The monitoring alarm system will automatically notify the company's technical staff and customers in various ways based on predetermined parameters and fault levels (through pagers, mobile phones) , Email, etc.).

service team

The company has a young and experienced customer service team. Senior technical engineers have accumulated rich Internet access service operations and experience, and provide customers with 7 × 24 professional services to ensure the stable operation of customer networks.

Service experience

He has experience in providing Internet access services to well-known domestic companies such as Alibaba, CCTV Creation, New Silk Road, Oriental Popular, Blue Ocean Television, Hengxin Xili, Vipshop, Global Times, Global.

Service menu

  • Provide resources for Tier 1 telecom operators
  • Optimal assignment of IP addresses according to user requirements
  • Provides dual-route backup when necessary
  • Provide 7 × 24 hours technical support service
  • On-site response time for troubleshooting
  • Provide written fault report within 2 hours after fault recovery
  • In case of planned interruption, 48 hours notice
  • Provide traffic monitoring reports according to customer needs
  • Designate a customer service specialist for each
  • Full technical support provided by senior engineers
  • Customer service specialist visits once a month